Over the past few years and for the foreseeable future, the manufacturing industry has been dealing with the perfect storm of the drain of the retiring baby-boomer knowledge base, staff reductions to control costs and maintain competitive position, and the exponential increase of technology in manufacturing. These variables and constraints have created a significant lack of resources available to maintain, repair, and improve control and information system assets on a day to day basis. Based on this need, Nereux offers help and augmentation services to support all aspects of a manufacturer’s control and information systems.

We focus on preparing our clients for how to address and successfully deal with downtime emergencies and the need for system improvement as well as address any gaps in their coverage. Our support services help our clients minimize the amount of time their systems are inoperable. Whether you need help answering a complex technology question, understanding the cause of your downtime, or your own on-staff engineer is unreachable; utilizing our support services will help keep your manufacturing processes up and running smoothly.

We provide a wide range of service from being your complete one stop resource for all your emergency needs to playing an expert role in your internal support and maintenance structure, or to providing an option to your existing team should vacations, leave of absence, or abrupt employee departure cause you to be limited in coverage.

At Nereux we can provide value in the areas of control and MES system troubleshooting, diagnostics, and break / fix repair to “get you up and running” in short order. We support systems that Nereux develops or commissions as well as systems that other resources have provided.